Make a complaint, comment or compliment

Please select your restaurant and fill out the following form to send us a message.

Compliments, Comments and Complaints

There may be times when you feel unhappy with the service you receive, or you may want to suggest how we can improve it. Your comments, either positive or negative, are helpful for our future planning. If you are dissatisfied or would like to compliment us about the standard of our service, we would like to here from you.

All comments by members of the public are taken seriously in regards quality of your experience at our restaurants and we are committed to dealing with them fairly and efficiently. We would also like to know of the times when you are happy with the service provided by us and wish to say thank you, or alternately if you have any suggestions to help improve our services, we would be happy to pass these comments on.

The form and details will go directly to our head office and we will look into your complaint. Dependent of the time frames we will respond within a period of between 48 hours to three days to your enquiry.